Monday, December 31, 2012

Answer Line: Malware or false positive?

Davikokar launched a program even though Norton warned that it was a Trojan. A subsequent hard drive scan revealed nothing bad. Davikokar then asked the Antivirus & Security Software forum if Norton had given a false positive?

[Email your tech questions to answer@pcworld.com or post them on the PCW Answer Line forum.]

Norton may have indeed given you a false positive when it warned you that a program was malware. But it's just as likely--maybe even more so--that Norton's mistake came when it told you that your hard drive was clean.

And I'm not knocking Norton here. These issues apply to every antivirus program in existence.

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